Empowering organizations by delivering Business Continuity Services

Why is it that Disaster Recovery (DR) is a big subject in the board rooms of our customers? Almost every organization nowadays relies heavily on IT systems for running their processes. Short disruptions of IT components can be problematic. Serious issues that take longer to recover can lead to even more serious problems with customers and regulatory authorities. So, there is a true need to have an insurance which creates continuity and trust.

None of the CTO's, CFO's and IT managers likes paying for and breaking their head over DR insurances. We are always looking for ways to make things better for our customers, so we decided to expand our solution for the problem called DR.

How did we all handle Disaster Recovery up till now?


For years, most of our customers ran their IT systems on-premises in their own datacenters. Creating Disaster Recovery functionality was expensive. You needed two data centers, expensive storage systems, servers, software and dedicated network connections. To reduce costs, often the Dev environment was running in the DR site, and was an accepted loss in case of a serious problem.

All this is now under pressure. Dev environments have become much more important to organizations and cannot be shut down any more for a longer period. Regulatory authorities demand yearly tests which need a lot of preparation, are very disruptive and therefor expensive. Every year the people at the boards are breaking their heads over this.

Public cloud as a DR

With the rise of public cloud, its functionalities and business models, new options became available. We recognized the power of this development to make things better for our customers. So, what are the differences public cloud brings us:

  1. Pay per use and the low pricing of storage

  2. Continuous development of all cloud services

  3. Connecting On-Premises environments to Public Cloud is not that difficult

By using public cloud as a DR site and not a second privately owned datacenter, we solved a few challenges.

  1. The second datacenter can be made obsolete

  2. As business and data is growing, less investments are needed in storage and compute

  3. Testing the DR scenario's is not disrupting anything anymore.

So, what we are really talking about is saving costs, creating time and headspace. Just by using public cloud solutions.

To achieve this, we use Microsoft Cloud. Why did we do this? Microsoft is the only public cloud with which we can connect our customers’ existing environments with the new world. Move workloads around and making new functionality available for our customers, while not having to move everything to the cloud first.

Focus on developing business

Azure has a DR solution named Azure Site Recovery (ASR) and we started working with the product over two years ago, in 2015. The great thing about Microsoft nowadays is that they listen to their partners and customers feedback. We worked closely together with the Microsoft ASR Product Development Team to improve the product, and we've seen it getting mature very fast.

Today we can connect all its customers on-premises, hosted or private cloud environments to Azure. And use solutions like ASR, of which our experience is that it is easy to set up, works like a charm and helps us to realize the benefits we are looking for.

To get the most out of this for our customers, we are taking this one step further. Our mission is to empower our customers by helping them to focus on developing their business. Therefor we developed our Business Continuity Service. Simac takes complete care of the continuity of the IT systems, so organizations can focus on what they are good at and become better at it.

Making life easier for our customers

Disaster recovery is much more than just technical tools, it's also very much about people and processes. By introducing the Business Continuity Service, we hope to make life easier for our customers. What we do is: 

  • Taking care of setting up and maintaining the networks, data replication and DR runbooks;
  • Reporting the status, and doing i.e. monthly tests to prove things are working;
  • Creating predictable and scalable monthly expenses based on Operational Expense (OPEX);
  • Complying with European Compliance rules for your industry;
  • Setting up and maintaining the governance needed in case of a real DR situation;
  • Continuously developing the service i.e. by making use of new features introduced over time by Microsoft.

Immediately a new DR location

An often overlooked but very huge benefit of using Microsoft ASR is that in case of a real DR situation, you immediately have a new DR location available without having to change the people, processes and technical solution. You can go from Azure Amsterdam to Azure Dublin using the same runbooks and automation scripts which got you from your own datacenter to Azure Amsterdam. This is the power of public cloud. Maybe you even don't want to go back anymore...

We empower by delivering a service instead of just a technical tool

What will it bring our customers? By building a future ready solution we create a strong safety net for organizations in case of a DR situation, while at the same time we can realize a TCO reduction and meet the requirements of regulatory authorities. And most of all: we empower our customers by delivering a service instead of just a technical tool.

If you want to learn more about the Simac Business Continuity Services, please contact Simac, Roderick Derks, e-mail address roderick.derks@simac.com / +31 6 22 24 43 38

 


07 September 2017