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TeamViewer

Instructions

With TeamViewer Quick Support, we offer you remote support.
To start a session, first download and open a file.
Then give your TeamViewer ID (and password if applicable) to the colleague from the Simac Service Desk.

1. Download TeamViewer Quick Support

Still not loaded? Click the icon again.

I'm using Microsoft Edge

You will find the file in the top right, below the Download arrow icon.

I'm using Google Chrome

You will find the file in the top right, below the Download arrow icon.

I'm using Mozilla Firefox

You will find the file in the top right, below the Download arrow icon.

I'm using MacOS

For macOS it is required to first set the permissions for TeamViewer via the Privacy & Security settings.

Please follow this instruction: TeamViewer voor MacOS.pdf

2. Open the file TeamViewerQS.exe

3. Accept the user agreement

4. Provide the ID number to the Simac operator

And possibly the password.