Vicasa, developed by Simac, is an innovative solution that enables care institutions to offer care at a distance via image calls. Vicasa is a user-friendly application that connects care professionals, clients and relatives, enabling daily care questions to be answered quickly and effectively. Clients can connect with their care professional or relatives at the touch of a button to ask their questions. Vicasa is the solution for people who want to continue living independently at home for longer or stay at another location for a period of time, offering the security of professional support and social contact at any time.
Vicasa enables clients to quickly and easily ask healthcare professionals questions via image calling. A question about medication, doing shopping or a social chat, Vicasa offers a direct line to a healthcare professional or loved one. In addition, with Vicasa you can ensure that calls from clients always reach an available care professional, even if shifts change or the call falls outside the usual working hours. This allows care professionals to offer 24/7 availability without clients being inconvenienced by changing schedules. Informal carers or family members can also easily get in touch with the client via their own licence, strengthening the care network around the client.
Suitable for normal use by clients and relatives, such as informal carers and family members. Intuitive use and one-touch image calling. Even clients with limited technical skills can easily find their way around the application. Flexible and adaptable to clients' needs.
Specially designed for healthcare professionals using a centralised care station. Suitable for higher volumes and more advanced features such as call waiting, call forwarding, group calling and remote conferencing. Flexible and adaptable to the needs of the healthcare facility.
Vicasa has been designed with intuitive use in mind. The app is suitable for all operating systems and is so simple that training is unnecessary. The clear and approachable interface ensures that even clients with limited technical skills can easily find their way around the application. Implementing Vicasa within a healthcare institution's existing IT infrastructure is surprisingly easy. Minimal adjustments are required, allowing healthcare institutions to quickly and efficiently start using our image calling solution.
Healthcare organisations can decide for themselves whether and when a licence is active. This means they only pay for actively used licences, and these can easily be put on hold when needed. You can easily upgrade or scale down licences yourself, depending on current needs. In addition, Simac can supply the necessary hardware, such as tablets, but healthcare institutions also have the freedom to choose which devices they want to use themselves.
With the Vicasa Management System (VMS), your healthcare institution has a comprehensive reporting module. This module enables accurate substantiation and declaration of care-related time. The VMS provides detailed overviews of the use of image care by both clients and care staff. In addition, you can easily manage licences in the VMS and activate or deactivate them as needed.
Vicasa takes no chances when it comes to security and the privacy of client data. Simac's image calling solution is secure by design and complies with all certifications relevant in healthcare: NEN7510, ISO27001 and ISO27701. Vicasa neither stores nor records data from calls, so no processing agreement is needed. Thus, all communication between client and healthcare provider remains private and secure.
Do you choose commitment and expertise? Together with Simac, you take the next step toward the nursing home of the future!
